Delivery Information

We aim to dispatch all stock orders received before 2:00 pm Monday to Friday on the same day. We know that fast delivery is important to you but like all Internet retailers we rely on commercial carriers. We give an estimated delivery date in the cart and at checkout, but we are not able to guarantee a delivery date and time. We use Royal Mail Tracked for smaller packages, APC for our next day courier services and APC for livestock deliveries. Dispatch times quoted are subject to stock availability at our suppliers. Our next day shipping service is available on check out and this means your order will be dispatched from our warehouse on a next working day service. If items in your cart are not in stock (e.g 2 -3 days) then your order will be dispatched via a next day service once the items arrive back in stock. Please note the dispatch cut off time for all deliveries shipped via a pallet delivery service is 12pm. No pallet deliveries will be attempted until we have booked in a delivery date with the customer.

Delivery Charges

Delivery is free for orders over £50 and varies from £3.95 to £5.95 for orders under £50 depending on weight and the delivery service. In addition, a number of chargeable delivery upgrade options are available. Deliveries of larger orders to some postcodes including Northern Scotland, Northern Ireland, Isle and Man and the Isle of Wight are subject to an additional handling charge by our carriers which we have to pass on. Estimated delivery charges are shown in the shopping cart, and actual charges are shown once you have logged in. We would love to be able to offer the same rates across the UK but our couriers have delivery zones, some of which may incur extra charges. Please note that a ‘next day’ delivery service to some of these locations can become a 2 day service. APC Livestock is a flat rate of £14.95 regardless of how much you order. Livestock and dry goods are charged separately as they are dispatched from separate facilities. If you do place a mixed order the livestock will be dispatched regardless of whether the dry goods are in stock or not. Please note Sunday deliveries placed after 2.00pm on the previous Friday will not be delivered that same weekend.